Telemedicine

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Telemedicine Q&A

What is telemedicine?

Telemedicine, also called telehealth, gives you the ability to receive your medical care from the comfort and safety of your home using online video conferencing or a telephone call.

Whether you need to stay home because you’re ill, you don’t have a babysitter for your children, you have car trouble, or you simply prefer the convenience of not traveling to the office, telemedicine offers accessible health care for everyone of all ages in your family.

What services are available through telemedicine?

According to state law in California, you can use telemedicine to receive most of your medical care, including the full range of services provided by the family medicine providers at Living Water Clinic.

By their nature, some services require an in-person appointment. Vaccinations, minor surgery, and Pap smears are a few examples of in-office services. Otherwise, you can rely on telemedicine to receive: 

New patient evaluations:

You can establish a new relationship with a provider at Living Water Clinic through telemedicine. Depending on your symptoms and diagnosis, your provider may ask to schedule an in-person examination after your initial telemedicine conference.

Follow-up evaluations:

Established patients can take care of their follow-up appointments via telemedicine. 

Medication management:

Your provider at Living Water Clinic can prescribe or refill medications during your telemedicine meeting. After your appointment, they send your prescription to your preferred pharmacy.

Urgent care or sick visits:

You can use telemedicine when you need quick medical attention for an illness, a flare-up of a chronic condition, or a minor injury. Depending on the severity and nature of your injury, your provider may need you to go to the office.

Does insurance pay for telemedicine?

California law requires health insurance providers to pay for telemedicine when delivery occurs in real-time, face-to-face videoconferencing. Some insurance carriers may cover telemedicine care via phone, fax, or email, but the law does not require it. California Medicaid and Medicare also cover some telemedicine services.

How do I access telemedicine?

You can access telemedicine online using any smartphone, tablet, or computer that’s equipped with video. If you don’t have Internet access, you can arrange your telemedicine appointment using a phone. Medical assistants at Living Water Clinic are on standby for check-in, giving you easy and timely access to the family practitioners.

Call one of the Living Water Community Health and Wellness Clinic offices to learn more about using telemedicine. You can also schedule appointments online.

About Living Water Clinic

Combining highly trained and experienced practitioners, a community approach, and a patient-centered and compassionate manner of care, Living Water Community Health and Wellness Clinic, also called Living Water Clinic, is a trusted family medicine practice. With three convenient locations in Porterville, Lindsay, and Visalia, California, Living Water Clinic makes it easy for patients to get the medical care, which includes urgent care and telemedicine services, that they need.

Living Water Community Health and Wellness Clinic dedicates itself to providing a well-rounded spectrum of family medicine and urgent care services to the communities that it serves in order to help patients live long and healthy lives. This includes diabetes management, workers’ compensation treatment, asthma diagnosis and management, weight loss services, heart health and cardiology care, pediatrics, gynecology, preventive medicine, minor surgeries, sports medicine services, and dermatology.

Living Water Community Health and Wellness Clinic provides its communities with access to the care that they need by welcoming walk-in appointments as available. Living Water Clinic is also happy to provide telemedicine appointments when appropriate in order to improve convenience and keep its patients safe.

Living Water Clinic practices by the belief, “So in everything, do to others what you would have them do to you” in order to create a supportive and loving environment for every patient. The practice is committed to providing culturally sensitive care to patients from many different backgrounds and features practitioners that speak fluent English, Spanish, Hindi, Urdu, Punjabi, French, and basic Wolof.